Your HubSpot.Your teams. Your way.
Start with the foundations. Add what your business needs.
Every successful HubSpot implementation starts with a properly configured CRM. From there, choose the Sales, Marketing, Customer Service or Operations packs that suit your business. No unnecessary services. No per-seat onboarding fees.
Step 1 of 4
CRM Foundation
CRM Foundation Pack
A properly configured HubSpot CRM, ready for your people, processes and data.
£295 one-off
- Initial account configuration
- Essential CRM settings
- Contact, company and deal record foundations
- Core properties and data structure
- Basic user permissions
- Initial CRM readiness checks
- Handover
Required for every new implementation, charged once per HubSpot account.
Buying HubSpot is the easy part. Making it work is what matters.
A CRM is only as effective as the people, processes and data behind it. Without proper implementation, businesses risk poor adoption, unreliable reporting, inefficient workflows and missed opportunities.
That's why we help businesses set HubSpot up properly, get their teams productive and start seeing value sooner.
53.5%
Less likely to churn
Customers with a smooth onboarding experience were 53.5% less likely to churn. This is about customer onboarding generally.
Source: Rocketlane, 2025, cited by HubSpot7×
More likely to meet objectives
Projects with excellent change management are about seven times more likely to meet objectives than those with poor change management.
Source: Prosci49%
Adoption is the biggest people problem
Slow user adoption made up 49% of the people-related CRM problems in Forrester's 2009 research.
Source: Forrester, 200946%
Data quality holds sales back
46% of sales professionals using AI agents say data quality issues hurt their sales.
Source: Salesforce, State of Sales, 202671%
Time spent not selling
UK and Ireland sales reps said they spend 71% of their time on non-selling tasks.
Source: Salesforce, 2024
Independent research on onboarding, change management, adoption and data quality. These aren't Project36 results.
The right software is only the beginning.
We help you get HubSpot configured correctly, connected to your processes and adopted by your team. From a solid CRM foundation to sales, marketing, customer service and operations, our onboarding packs give you the expertise you need without paying for services you don't.
Build Your Onboarding PackSet up, migrated and adopted. In that order.
Whether you're new to HubSpot or moving from another CRM, we plan the structure, prepare and migrate your data, configure the platform, test the important journeys and train the people who'll use it.
Simple imports fit within the packs. Major migrations and complex integrations are scoped and quoted separately, so you know the cost before we start.
Step 1
Define the working model
We agree users, journeys, ownership, reporting needs and the role of each HubSpot hub.
Step 2
Prepare the data
We map, clean and validate the information that needs to move.
Step 3
Configure and connect
We build pipelines, properties, automation, permissions, integrations and reporting.
Step 4
Test, train and launch
Real users test real scenarios before the system becomes the normal way of working.
Onboarding,
answered.
Every implementation starts with the £295 CRM Foundation. Packs then range from £450 to £3,450 each depending on your edition. All prices are one-off and exclude VAT where applicable.
Sales, marketing and service all depend on the same records, properties and permissions. Setting them up once, properly, stops every later pack from building on a weak base.
No. We charge for configuring and activating business capabilities, not for the number of seats you buy.
Yes. CRM Foundation plus a Sales Pack is a complete starting point for a sales team.
Yes. Foundation is charged once per HubSpot account, so later packs are priced on their own.
Your onboarding edition must match the HubSpot edition you're buying, because each one unlocks different features, so the work and the price change. Starter covers essentials, Professional adds automation and reporting, Enterprise adds governance and multi-team setup.
Yes. You can add the packs you need without buying a whole new implementation. The £295 Foundation fee is only removed when Project36 has already done that work, or we've agreed an equivalent foundation is in place. Having a HubSpot account on its own doesn't waive it. If your account needs fixing first, we'll find it during discovery and quote for it.
No. HubSpot licences, seats, credits and any third-party software are billed separately.
Migrations, bespoke API work, ERP integrations and large data clean-ups are scoped and quoted separately, so you know the cost before we start.
Yes. We assess the source data, mapping, dependencies and risks before any migration work begins. Simple imports fit within the packs; major migrations are scoped and quoted separately.
Yes. Training and adoption are part of making the setup useful, not an optional extra.
It depends on the packs you choose and how quickly decisions are made on your side. We'll confirm a timeline in your proposal.