Free Customer Churn Prevention and Health Score Blueprint Template.
A numeric weighted score models that reflects overall user customer health, and can predicts churn risk based on user inactivity, missed milestones, support signals, and product usage drops.
Download for free today.
Why customer churn prevention and health scores matter:
Early churn signals are visible, but often ignored. A model like this helps marketing, product, and CS teams act before users vanish.
Customer health scores let your CS or lifecycle team prioritise users by risk and personalise retention or upsell plays.
Create a calculated property in HubSpot for Churn Risk and Health scores. Use properties to trigger Smart Lists and Workflows when score hits thresholds.
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