Free Customer Journey Mapping Canvas.
A lifecycle-driven map that helps marketing teams align campaigns with buyer moments and friction points. The map should describe the storyline of every customer interaction step by step.
Download for free today.

Why does a customer journey map matter?
- By visualising the full journey, your marketing team can assign specific HubSpot actions (email, nurture, ads) to each point of customer interaction (go-live, renewal, churn).
- Create associated internal and communication workflows tied to lifecycle stages in HubSpot.
- Create individual journeys per product or ICP if your business has segmented offerings.

Ideal customer profile (ICP) builder
